The Attention → Action model

From the studio

DIGITAL MARKETING,
IN TWO QUESTIONS.

More channels, more tools, more tactics and less clarity about what’s working. The Attention → Action model cuts through it by asking two questions at every stage of the work.

Run your business through it

01 / The two questions

Attention and action

01

ATTENTION

How do we earn the right attention?

Getting noticed by the people most likely to act, with a message that lands, in the places they already spend time.

02

ACTION.

How do we turn that attention into action?

Giving that attention somewhere to go: an enquiry, a sale, a sign-up, tied to a goal the business actually cares about.

Every channel, post, ad and automation has to answer one of these questions. If it answers neither, it’s clutter.

02 / Why both questions matter

WHERE MARKETING
CAN BREAK.

A plan needs both sides. Attention and action have to work together.

01

Attention without action

Big reach, busy feeds and healthy-looking numbers, with very little moving in the business.

02

Action without attention

A sharp landing page, a clever offer and a well-built funnel, with nobody coming through the door.

The model makes both sides answer to the same goal.

03 / A loop, not a funnel

IT GETS SHARPER
THE LONGER IT RUNS.

04 / How it works

SIX STAGES.
TWO QUESTIONS EACH.

The model runs through every stage of the work. At each one, we ask the attention question and the action question side by side.

  1. 01

    Set objectives

    Attention asksHow much attention do we need, and from whom?

    Action asksWhat action do we need, and how much of it?

  2. 02

    Understand the market

    Attention asksHow are competitors standing out, and what are customers struggling with?

    Action asksHow are competitors winning the sale, and what drives the buying decision?

  3. 03

    Choose channels and tactics

    Attention asksWhere does the audience spend its time online, and what kind of content holds it?

    Action asksWhich channels have driven conversions in this industry, and what stops people from acting?

  4. 04

    Develop messaging and content

    Attention asksWhat moves the audience emotionally, and how do they like to consume content?

    Action asksWhat value do they see in the offer, and which content moves them to act?

  5. 05

    Launch and manage

    One shared questionHow do we launch and run the work efficiently?

  6. 06

    Analyse and optimise

    Attention asksWhich numbers show we’re earning attention, and how do we improve them?

    Action asksWhich numbers show attention turning into action, and how do we improve them?

Results feed straight back into stage 01.Set the objective. Learn. Go again.

05 / The model in our services

Two disciplines. One connected system.

Growth marketing

Builds
the loop.

Content, search, paid media and brand partnerships earn the attention. Websites, landing pages and remarketing turn it into action. Strategy keeps both pointed at the same goal.

Let’s talk growth
AI automation

Keeps it
running.

Content and campaign workflows keep attention flowing. Lead capture and nurture systems help teams follow up while interest is fresh. Connected reporting shows what’s working, so every round starts with real numbers.

See what we’d automate

06 / Principles in practice

THE THINKING.
IN THE WORK.

Past projects, viewed through the principles of attention and action.

Action

Roja Parfums

Paid media, testing and remarketing over six months.

84%lower cost per acquisitionRead the case study
Attention and action

RE/MAX Team All-In

Website, SEO, content and paid media over five months.

R55per lead, with 27 leads in totalRead the case study
See selected work

Put the questions to work

WHICH SIDE
NEEDS WORK?

Start with a 30-minute working session. We’ll take the two questions to your business and show you where to start.

Start the conversation

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